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Privacy Policy for Emirats Careers
Last Update: 12/07/2024
Introduction
At Emirats Careers, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines the types of data we collect, how we use and protect that information, and the choices you have regarding your personal data. By accessing or using our website and services, you agree to the practices described in this Privacy Policy. We encourage you to read this document carefully to understand how your information is managed and your rights concerning your data.
Information We Collect
To provide and enhance our services, we collect various types of information from our users. The information we gather can be categorized as follows:
1. Personal Identification Information
We may collect personal information that identifies you as an individual. This includes, but is not limited to:
- Name: To personalize your experience and identify you on our platform.
- Email Address: For communication purposes, including sending job alerts, newsletters, and service updates.
- Phone Number: To facilitate direct communication with potential employers or for customer support.
- Other Contact Details: Such as your mailing address or social media handles, to enhance our communication channels.
2. Professional Information
In order to connect you with potential employers and enhance your job-seeking experience, we collect professional data, which may include:
- Resume: Information related to your work history, education, skills, and achievements.
- Job History: Details of your past employment, including job titles, company names, and duration of employment.
- Skills: Information on your competencies and areas of expertise.
- Employment-Related Information: Any other details relevant to your professional profile, such as certifications, licenses, or references.
3. Usage Data
We collect information about how you interact with our website to better understand your preferences and improve our services. This may include:
- Pages Visited: Information about the specific pages you access on our site.
- Time Spent on Site: Data on the duration of your visits and the time spent on each page.
- Interaction Data: Information on how you engage with our content, including clicks, scrolls, and other actions.
- Analytical Data: Metrics that help us understand user behavior and optimize the user experience.
4. Support Data
When you choose to contact us for support or assistance, we may collect additional information to resolve your issues. This includes:
- Support Requests: Details of your inquiries or issues reported to our support team.
- Interaction Records: Logs of communications between you and our customer support, including emails, chat transcripts, or call recordings.
How We Use Your Information
The information we collect is used to provide, enhance, and personalize our services. Specifically, we use your data for the following purposes:
1. Providing Services
We use your personal and professional information to facilitate various job-related activities, including:
- Job Applications: Enabling you to apply for job opportunities directly through our platform.
- Interviews: Coordinating interviews with employers in the UAE and Gulf countries.
- Employment-Related Communications: Connecting you with potential employers and keeping you informed about job openings and career opportunities.
2. Improving User Experience
Your usage data helps us understand how you interact with our website, allowing us to:
- Personalize Content: Tailor our website’s content and recommendations to your preferences.
- Enhance Functionality: Identify and implement improvements to the website’s design, layout, and features.
3. Communication
We may use your contact information to communicate with you for various purposes, including:
- Service Updates: Informing you about changes to our services, terms, or policies.
- Newsletters: Sending you periodic updates, articles, and job-related content.
- Marketing Communications: Providing you with information about promotions, offers, and new services.
4. Support
Your support data is used to:
- Resolve Issues: Address and resolve any issues or concerns you may have with our services.
- Improve Support Services: Analyze support interactions to enhance the quality of our customer support.
5. Analytics
We analyze usage data to:
- Understand User Behavior: Gain insights into how users interact with our platform.
- Improve Services: Make data-driven decisions to enhance the functionality and user experience of our website.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. The retention period may vary depending on the type of data and the context in which it was collected. For example:
- Job Application Data: Retained for the duration of the job application process and for a reasonable period thereafter to facilitate follow-up communications.
- Account Information: Maintained as long as your account remains active or as needed to provide you with services.
- Usage Data: Kept for a period that allows us to perform trend analysis and improve our services.
Upon expiration of the retention period, your data will be securely deleted or anonymized so that it can no longer be linked to you.
Your Rights and Choices
You have several rights and choices regarding your personal information, which we are committed to honoring:
1. Access and Update
You can access and update your personal information at any time by logging into your account on our platform. This allows you to ensure that the data we hold about you is accurate and up-to-date.
2. Opt-Out
You have the option to opt-out of receiving marketing communications from us. You can do this by:
- Unsubscribe Link: Following the unsubscribe link provided in any marketing email you receive from us.
- Account Settings: Adjusting your communication preferences in your account settings.
3. Data Deletion
You can request the deletion of your personal information by contacting us directly. Upon receiving your request, we will:
- Review the Request: Assess whether your data is eligible for deletion based on legal and operational requirements.
- Secure Deletion: Permanently delete or anonymize your data if your request is approved.
4. Restrict Processing
Under certain conditions, you have the right to request that we restrict the processing of your personal information. This may apply in situations where:
- Data Accuracy is Contested: You challenge the accuracy of the data we hold about you.
- Processing is Unlawful: You oppose the processing of your data but prefer restriction over deletion.
Your Consent
By using our services, applying for jobs, or choosing to support us, you acknowledge that you have read and agreed to this Privacy Policy. Your consent is a prerequisite for the collection and processing of your personal information, and you have the right to withdraw your consent at any time. However, please note that withdrawing consent may limit your access to certain services or features on our platform.
Security of Your Information
We take the security of your personal information seriously and implement a range of measures to protect it. These measures include:
- Encryption: We use encryption technologies to safeguard your data during transmission and storage.
- Access Controls: Access to your personal information is restricted to authorized personnel only.
- Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.
Despite our efforts, no security system is impenetrable. Therefore, while we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach, we will promptly notify affected users and take appropriate action to mitigate the impact.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will take steps to delete the information as soon as possible.
International Data Transfers
As an international platform, your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your own. However, we take steps to ensure that your data is protected in accordance with this Privacy Policy, regardless of where it is processed.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Post the Updated Policy: Publish the revised Privacy Policy on our website with the new effective date.
- Notify You: Inform you of significant changes through email or a prominent notice on our website.
Your continued use of our services after the Privacy Policy has been updated constitutes your acceptance of the new terms. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please do not hesitate to contact us. We are here to assist you and ensure that your privacy is respected.
Thank you for trusting Emirats Careers with your personal information. We are committed to maintaining your privacy and providing you with a secure and reliable service.